Cancellation policy
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Gift Card Terms & Conditions
- Valid for online purchases only
- Valid for 6 months from the date of issue
- Non-refundable and cannot be exchanged for cash
- Any remaining balance can be used on future orders
- Cannot be used to purchase additional gift cards
- Delivered digitally via email only
By purchasing, you agree to these terms.